Frequently asked questions
Quick answers about orders, delivery, returns, and your account.
How long does delivery take?
Standard delivery takes 3–7 business days. Express delivery is 1–2 business days. Same-day delivery is available in select metro cities for orders placed before 12 PM.
How do I track my order?
Use our Track order page with your order ID and checkout email. You will also receive updates by email once your order ships.
What is your return policy?
We offer 30-day returns on most items. See Returns & refunds or our full policies.
Is my payment secure?
Yes. We use industry-standard SSL encryption and secure payment gateways. Your card details are not stored on our servers.
How do I create an account?
Register from the login page. An account lets you save addresses, view order history, and manage your wishlist.
Can I cancel an order?
Orders can be cancelled while status is still “pending” or “processing”. Contact support with your order number for help.
Do you offer referral rewards?
Referral programs may be available during promotions. Check your account dashboard or contact us for current referral offers.